Premium Care – LENS Plan D $399
Get absolute peace of mind and enjoy your Sony experience to the fullest with Premium Care today.
Eligible for SEL1224GM
What is Premium Care
Premium Care, offered by Sony, is an optional service that customers can top up to enhance their ownership experience with selected Sony products. Designed to provide peace of mind, it includes extended warranty coverage, comprehensive Cleaning and Check & Maintenance (for selected items), and discounts on service parts (only for cases not covered by warranty).
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Who is eligible for Premium Care?
Premium Care is available to customers who purchase selected Sony products. Please refer to the provided list of eligible models. To become eligible, you must:
- Be a My Sony Rewards Member.
- Register the warranty for your product purchased under My Sony Rewards program within 14 days of purchasing the main unit.
When must I purchase Premium Care?
Premium Care must be purchased within 30 days of purchasing the main unit to access the benefits.
Can I cancel my Premium Care purchase?
Yes, you can cancel your Premium Care purchase within 7 days of purchase for a full refund, provided no claim has taken place.
What happens if my product needs repair under Premium Care?
You may bring it in directly to our service centre at 313@somerset or drop it off at our collection centres. Location information can be found here.
Domestic warranty terms and conditions apply.
Domestic warranty terms and conditions apply.
How and when can I redeem the one-time comprehensive Cleaning and Check & Maintenance included with my Premium Care service?
You can redeem your one-time comprehensive Cleaning and Check & Maintenance at any time during the standard or extended warranty period. Here’s how:
- Bring the main unit to our designated service center at 313@somerset.
- Ensure you have proof of purchase for the main unit and your Premium Care.
- The comprehensive cleaning and maintenance check will take approximately 3 working days.
- After completion, you can pick up your product from our service center.
I am a tourist on vacation in Singapore. Will Premium Careapply when I’m back in my home country?
Premium Care (i.e. extended warranty services, etc.) are only valid within Singapore, they are not applicable once you return to your home country.
What damages will Premium Care’s warranty extension cover?
Damage coverage will be identical with the standard warranty (12 months) and My Sony extended warranty (additional 3 months). You may review the terms and conditions here.
Click here to find out more.
Click here for full terms and conditions.
